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Terms & Conditions 


 

1- Publisher

The site www.mugler.com is published by Clarins Fragrance Group, the data controller is Ségolène Dechaux, a company registered in Registre du Commerce et des Sociétés de Nanterre under company number 380 363 754 and located at 4 rue Berteaux Dumas, 92 200 Neuilly-sur-Seine.

 

2- Web host

The site www.mugler.com is hosted by the company eCommera : 

eCommera Limited

Wells Point, 79 Wells Street,1st floor,

London W1T 3QN United Kingdom

Tel: +44 207 291 5800 

Email: www.ecommera.com

 

3- Intellectual property

In accordance with legislation governing the ownership of literary and artistic rights, or other similar rights, this Site and all the elements, brands, drawings, models, photographs, texts, illustrations, logos, sequences whether animated or not and with or without sound, graphics, etc., to be found in this site, together with their compilation, are the exclusive property of Clarins Fragrance Group as it does not grant any license or any entitlement other than that of consulting the Site. Any use or reproduction, in whole or in part, of these elements is authorized exclusively for information purposes only for personal and private use, with any reproduction and any use of copies made for other purposes being expressly prohibited. Neither the Internet Site (in whole or in part), nor its content or brands may be used, reproduced, duplicated, sold, resold, made accessible, modified or exploited in any other way, in whole or in part, for any purpose whatsoever, without prior, written authorization from Clarins Fragrance Group. Any other use constitutes infringement.

 

4- Liability

The company Clarins Fragrance Group shall endeavour to ensure the reliability, exactness and accuracy of the information provided on this site. However, the company Clarins Fragrance Group does not in any way guarantee the precise or exhaustive nature of the information provided on this site and declines any liability for any imprecision, inaccuracy or omission involving the information available on the site and, more generally, for any direct or indirect damage, whatever the cause, origin, nature or consequences, caused by the access of any person to the site or impossibility to access it, as well as use of the site and/or credit accorded to any information gained directly or indirectly from the site. Clarins Fragrance Group reserves the right to modify or correct the contents of the documents published on its site without notice and at any time.

 

5- Hyperlinks

A hypertext link to the site www.mugler.com only be created with the prior, written, express authorization of Clarins Fragrance Group. Clarins Fragrance Group declines any liability for the content, advertising, products or services available on or from the sites linked via a hyperlink to its site.

  

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Have you recently purchased a Thierry Mugler Parfums product?
Find the unique code located inside each Thierry Mugler Parfums product box. This code consists of 11 characters. Make sure you do not mistake a 5 (five) for an S, or a 0 (zero) for a D.

Are you a Circle member but have not yet created your online space?

A personal code is included with each mailing that we send you. This code replaces the unique code you used when you registered. It is very simple to use: just enter your personal code into the unique code field found on the Circle homepage. Should you have any questions, please feel free to contact our Customer Service Department by email at circle@usa.mugler.net, or by phone at 1-866-TMUGLER (1-866-868-4537) from Monday to Friday, 9 am EST-5:30 pm EST (except holidays).

Did you refill your bottle at The Source? Did the product you purchased not come with a unique code?

Keep your original receipt and send it to us by mail at the below mailing address, accompanied by a filled-out Circle card, which you may download and print by following the link below. You will receive a message from the Circle containing your personal code, which will allow you to create your online space.

Thierry Mugler Parfums Customer Relations
1 Park Avenue, 19th Floor
New York, NY 10016

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Note: Once your space has been created a special Source section will allow you to register your refills with ease.

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Register for the Circle when placing your order.

Need more information?

Contact our Customer Service Department by email at circle@usa.mugler.net,or by phone at 1-866-TMUGLER (1-866-868-4537) from Monday to Friday, 9 am EST-5:30 pm EST (except holidays).

*Excludes make-up, the Mirror Mirror Collection, accessories, jewelry, and leather goods.

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