Is Thierry Mugler personally involved in the creation of his perfumes?
What is the difference between an Eau de Toilette, an Eau de Cologne and an Eau de Parfum?
Is MUGLER Cologne for men or women?
Why is there a pump and a 'splasher' in all the MUGLER Cologne bottles?
Does MUGLER Cologne stand up well on the skin?
Are your products tested on animals?
How can I spot fake MUGLER perfume?
There are many ways to help you determine whether your product is genuine. This page on the MUGLER website shows you a number of ways you can determine whether a product is authentic or not. But the best way to ensure you only receive genuine MUGLER products is to:
- - Purchase at one of our authorised retailers. Click here to visit our store locator and find your closest store.
How do I know if my bottle is refillable?
How can I refill my refillable bottle?
I refilled my bottle at a Source, and the perfume now seems different. Is this normal?
The spray system on my refillable star has broken. What should I do?
My cap isn't working, what can you do?
Circle Clients can get a replacement cap if their bottle cap is faulty or damaged.
Contact MUGLER Consumer Relations using our contact form contact form
Is it the same perfume in the A*Men Metal and Rubber sprays?
My metal A*Men spray bottle is stained. What can I do?
Why isn't the A*Men Rubber spray refillable?
Why is A*Men called Angel*Men in some countries? Are they different perfumes?
What is the Fountain?
What is Angel? What are its scents? Where can I buy it?
What is Alien? What are its scents? Where can I buy it?
What is Aura MUGLER? What are its scents? Where can I buy it?
What is Amen? What are its scents? Where can I buy it?
What is Alien Man? What are its scents? Where can I buy it?
What is Angel Muse? What are its scents? Where can I buy it?
What is Innocent? What are its scents? Where can I buy it?
What is Womanity? What are its scents? Where can I buy it?
What is MUGLER Cologne? What are the scents? Where can I buy them?
What is Les Exceptions? What are its scents? Where can I buy it?
Where can I buy MUGLER fashion clothes and accessories?
Is my personal information secure?
Where can I purchase MUGLER products?
HOW TO CREATE A WISHLIST?
How do I subscribe to the MUGLER newsletter?
How can I unsubscribe from email newsletters?
What quality controls are in place for MUGLER products?
How to tell you about my experience with a product?
Why my question isn’t listed?
How do I create an account?
HOW TO REGISTER?
To register, click "Sign In/Register" on the top right of our website. Register at My Account for access to the following benefits:
- Content: exclusive news about MUGLER curated just for you
- Favorites: save a wish list of your favorite products for easy access
We recommend you to click on "create an account & join the Circle". You will then be a member of the Circle loyalty program, eligible for:
- Special content curated just for members
- Surprises and special benefits as a reward for your declared purchases
All of the information you supply is strictly confidential. It will only be used by MUGLER to make a delivery or to improve our service to you. It will never be shared or sold.
I forgot my password
How do I change my inter.mugler.com password?
How can I update my profile?
My Circle / Loyalty Scheme
WHAT IS MY CIRCLE?
The Circle is the MUGLER rewards program. Since Angel was first created and launched in 1992, The Circle has fostered privileged relationships with the brand's loyal customers.
WHAT ARE THE BENEFITS OF BEING A CIRCLE MEMBER?
As a member, you will enter a world of privileges.
- Joining the Circle gives you access to exclusive content and previews, the right to enter sweepstakes and much more.
- Purchase declarations could be converted into surprises and special benefits such as gifts, invitation to private events or sales, special offers and vouchers available at MUGLER’s retailers depending on the Circle member’s country of residence. These privileges may be allocated throughout the year depending on the number of purchases registered by members and their country of residence. Don’t forget to provide us with your Birthday and your postal address to be fully rewarded!
These are just a few of the many ways the Circle will reward you for being one of our loyal MUGLER fans. Want to learn more? Discover the Circle.
HOW DO I JOIN THE CIRCLE?
WHAT IS A UNIQUE CODE?
HOW DO I REGISTER MY UNIQUE CODE?
MY UNIQUE CODE ISN’T WORKING
MY PRODUCT DOESN'T HAVE A UNIQUE CODE
WHY IS MY UNIQUE CODE SCRATCHED, BLACKED OUT OR CUT?
I received a surprise available at retailers. How can I use it?
I REFILLED MY FRAGRANCE AT THE FOUNTAIN. HOW CAN I REGISTER THIS PURCHASE?
I made a purchase before joining the Circle. How can I declare a unique code on this purchase?
CAN I RETURN A REWARD?
WHAT IS THE CIRCLE PRICE? WHY AM I NOT ELIGIBLE?
The Circle Price is an exclusive member discount on inter.mugler.com. It is cumulable with other discounts, and reserved for our Circle clients.To benefit from the Circle price, you must have:
- Created an account and joined the Circle
- Declared a Unique Code or a Refill Receipt.
WHAT IS INSIDE THE CIRCLE MAG?
WHow can I access to my private data shared with Mugler?
The private data policy now operates under the GDPR legislation (General Data Privacy Registration) since 25th May 2018. More information about our policy can be found on our website or click here
Alternatively, please feel free to contact us using our contact form. We're happy to help.