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Shipping | Information About Shipping


We offer Free Standard Shipping on any order all year long.

Your order will be prepared by the logistics centre located in Memphis (United States), and then dispatched by UPS. Your order will reach you within 1 to 8 days.

An order can be delivered to one address only. If you require sending orders to multiple addresses you will need to place a separate order for each address.

To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.

When the warehouse has prepared and packed your order and it is ready to be shipped, you will be receiving a Shipment Confirmation e-mail in your inbox. The majority of our orders are shipped within 1 - 2 business days after placing the order online. The e-mail contains the details of your shipment as well as a tracking number to use the UPS website to track your order.

 

 

 

To access this content connect to the Circle!

 

Each MUGLER* product has a unique code printed on the inside flap of your MUGLER product box. This code consists of 11 characters and allows you to declare your in store or online purchases to benefit from the loyalty program.

* Except  samples, travel formats, makeup, Mirror Mirror Collection, accessories, ready to wear.

If you sent your unique code by mail at our office and you did not have an online Circle account created yet:
Enter your email on the "Not a member yet" space, you will receive a link by email. Click on the link to complete your Circle profile and become a member. 

If you refill your bottle at the Source and do not have a Unique Code or if you cannot register online:
Keep your original receipt and send it to us by mail at our Customer Service, accompanied by the following informations : 

- First Name
- Last Name
- Email
- Postal Adress

Please find here our Customer Service contacts

Connexion to your Circle space:
Enter your email and password to the dedicated section on the Circle homepage connexion.

Need more information?
Contact our Customer Service Department here

Discover the advantages of the Circle

Since Angel was first created and launched in 1992, The Circle has fostered privileged relationships with the brand's loyal customers. It has helped write the first chapter in a story that is constantly being reinvented while remaining dedicated to its core values:

  • Closeness and sharing

    Your opinion is valuable to us. This is why we have designed The Circle to be a unique space where we can listen to your comments about our perfumes, advertising campaigns…, so we can always help you go above and beyond your expectations!

  • Exclusivity

    You are an essential part of our story! Discover our fragrances before anybody else and access exclusive events.
    You'll always be the first to know...

The Circle, designed and created just for you…

How to register

                                     

*Each MUGLER product has a unique code printed on the inside flap of your MULER product box.

- Locate the of 11 characters unique code on the inside flap of your MUGLER product box.

- Make sure you enter your unique code in uppercase AND with no spaces.

- Make sure you do not mistake a 5 (five) for a S, or a 0 (zero) for a D.

* Except samples, travel formats, makeup, Mirror Mirror Collection, accessories, ready to wear.

Keep your original receipt and send it to us by email at our Customer Service, accompanied by the following informations :

- First Name
- Last Name
- Email
- Postal Address

Please find here all Customer Service contacts