Faq
Perfume
IS THIERRY MUGLER PERSONALLY INVOLVED IN THE CREATION OF HIS PERFUMES?
WHAT IS THE DIFFERENCE BETWEEN AN EAU DE TOILETTE, AN EAU DE COLOGNE AND AN EAU DE PARFUM?
IS MUGLER COLOGNE FOR MEN OR WOMEN?
DOES MUGLER COLOGNE STAND UP WELL ON THE SKIN?
ARE YOUR PRODUCTS TESTED ON ANIMALS?
HOW CAN I SPOT FAKE MUGLER PERFUME?
HOW DO I KNOW IF MY BOTTLE IS REFILLABLE?
HOW CAN I REFILL MY REFILLABLE BOTTLE?
I REFILLED MY BOTTLE AT THE MUGLER FOUNTAIN, AND THE PERFUME NOW SEEMS DIFFERENT. IS THIS NORMAL?
THE SPRAY SYSTEM ON MY REFILLABLE STAR HAS BROKEN. WHAT SHOULD I DO?
MY CAP ISN'T WORKING, WHAT CAN YOU DO?
IS IT THE SAME PERFUME IN THE A*MEN METAL AND RUBBER SPRAYS?
MY METAL A*MEN SPRAY BOTTLE IS STAINED. WHAT CAN I DO?
WHY ISN'T THE A*MEN RUBBER SPRAY REFILLABLE?
WHY IS A*MEN CALLED ANGEL*MEN IN SOME COUNTRIES? ARE THEY DIFFERENT PERFUMES?
WHAT IS THE FOUNTAIN?
WHAT IS ANGEL? WHAT ARE ITS SCENTS? WHERE CAN I BUY IT?
WHAT IS ALIEN? WHAT ARE ITS SCENTS? WHERE CAN I BUY IT?
WHAT IS AURA MUGLER? WHAT ARE ITS SCENTS? WHERE CAN I BUY IT?
WHAT IS AMEN? WHAT ARE ITS SCENTS? WHERE CAN I BUY IT?
WHAT IS ALIEN MAN? WHAT ARE ITS SCENTS? WHERE CAN I BUY IT?
WHAT IS ANGEL MUSE? WHAT ARE ITS SCENTS? WHERE CAN I BUY IT?
WHAT IS INNOCENT? WHAT ARE ITS SCENTS? WHERE CAN I BUY IT?
WHAT IS WOMANITY? WHAT ARE ITS SCENTS? WHERE CAN I BUY IT?
WHAT IS MUGLER COLOGNE? WHAT ARE THE SCENTS? WHERE CAN I BUY THEM?
WHAT IS LES EXCEPTIONS? WHAT ARE ITS SCENTS? WHERE CAN I BUY IT?
Fashion
WHERE CAN I BUY MUGLER FASHION CLOTHES AND ACCESSORIES?
General
IS MY PERSONAL INFORMATION SECURE?
WHERE CAN I PURCHASE MUGLER PRODUCTS?
HOW TO CREATE A WISHLIST?
HOW DO I SUBSCRIBE TO THE MUGLER NEWSLETTER?
HOW CAN I UNSUBSCRIBE FROM EMAIL NEWSLETTERS?
WHAT QUALITY CONTROLS ARE IN PLACE FOR MUGLER PRODUCTS?
HOW TO TELL YOU ABOUT MY EXPERIENCE WITH A PRODUCT?
PRIVACY POLICY
WHY MY QUESTION ISN’T LISTED?
My account
HOW DO I CREATE AN ACCOUNT?
HOW TO REGISTER?
I FORGOT MY PASSWORD
HOW DO I CHANGE MY MUGLER.CA PASSWORD?
HOW CAN I UPDATE MY PROFILE?
My Circle / Loyalty Scheme
WHAT IS MY CIRCLE?
WHAT ARE THE BENEFITS OF BEING A CIRCLE MEMBER?
HOW DO I JOIN THE CIRCLE?
WHAT IS A UNIQUE CODE?
HOW DO I REGISTER MY UNIQUE CODE?
MY UNIQUE CODE ISN’T WORKING
MY PRODUCT DOESN'T HAVE A UNIQUE CODE
WHY IS MY UNIQUE CODE SCRATCHED, BLACKED OUT OR CUT?
I REFILLED MY FRAGRANCE AT THE FOUNTAIN. HOW CAN I REGISTER THIS PURCHASE?
I MADE A PURCHASE BEFORE JOINING THE CIRCLE. HOW CAN I DECLARE A UNIQUE CODE ON THIS PURCHASE?
CAN I RETURN A REWARD?
WHAT IS INSIDE THE CIRCLE MAG?
HOW CAN I ACCESS TO MY PRIVATE DATA SHARED WITH MUGLER?
I HAVE ANOTHER QUESTION, WHO CAN I CONTACT?
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